user portraits not displaying
Re: user portraits not displaying - URGENT
Posted:06 Mar 2009 (14:08 UTC)Hard to debug without any information, especially since it works at least on bitweaver.org. Into the blue ... maybe the file format they uploaded was not supported? Check Admin > Liberty Settings > Image Processing System.
The path to the image should be /storage/users/<digits>/<digits>/images/<digits>/thumbs/avatar.gif
What's yours?</digits></digits></digits>
The path to the image should be /storage/users/<digits>/<digits>/images/<digits>/thumbs/avatar.gif
What's yours?</digits></digits></digits>
Re: user portraits not displaying
Posted:06 Mar 2009 (14:34 UTC)Aha! My path was off. I didn't have a "thumbs" folder and the file itself wasn't name "avatar.gif". Once I created a "thumbs" folder and renamed the file it worked! Ok, now here's the million dollar question - how do I make sure it works automatically next time?
thanks,
Dan
PS - also I can't get the image to show up as a thumbnail. It just shows up in its original size... (I checked out the settings in liberty - image processing and changes didn't seem to do anything...)
thanks,
Dan
PS - also I can't get the image to show up as a thumbnail. It just shows up in its original size... (I checked out the settings in liberty - image processing and changes didn't seem to do anything...)
Re: user portraits not displaying
Posted:10 Apr 2009 (03:42 UTC)Spiderr
Appreciate ur quick response to help me.
I don't have UNIX access so couldn't run Chown command
Manually set the preferences to 775, still no luck.
My Image gallery is working correctly (able to upload images) and can see the thumbnails, only problem I see is when i try to upload avatars through preferences - pictures. No attachment folder created.
Investigation I did.
Uploaded a new image through 'Image galerries'.
This created a new attachement id.
Updated this attachment id in user_users table.avatar_attachment_id
created a new thumbs folder below this attachment folder, uploaded manually the thumbnail picture.
to summarize problem - uploading pictures works through Image gallery, not from preferences/pictures. It is not creating any folder.
Appreciate ur quick response to help me.
I don't have UNIX access so couldn't run Chown command
Manually set the preferences to 775, still no luck.
My Image gallery is working correctly (able to upload images) and can see the thumbnails, only problem I see is when i try to upload avatars through preferences - pictures. No attachment folder created.
Investigation I did.
Uploaded a new image through 'Image galerries'.
This created a new attachement id.
Updated this attachment id in user_users table.avatar_attachment_id
created a new thumbs folder below this attachment folder, uploaded manually the thumbnail picture.
to summarize problem - uploading pictures works through Image gallery, not from preferences/pictures. It is not creating any folder.
Re: user portraits not displaying
Posted:10 Apr 2009 (11:22 UTC)Just tested this on both the R2.6 test site and locally and it is working correctly.
So we probably need a little more help such as what setup you are using, along with which version of bitweaver you are currently running. The switch to using the thumbs sub-directory was fairly recent, and if the base directory can be created ( the storage/users/<id>/<id>/images/<attachment_id> ) then the thumbs directory permissions should not be a problem.
Are the thumbnail pictures being created in the <attachment_id> folder? In which case some part of the software is out of date.</attachment_id></attachment_id></id></id>
So we probably need a little more help such as what setup you are using, along with which version of bitweaver you are currently running. The switch to using the thumbs sub-directory was fairly recent, and if the base directory can be created ( the storage/users/<id>/<id>/images/<attachment_id> ) then the thumbs directory permissions should not be a problem.
Are the thumbnail pictures being created in the <attachment_id> folder? In which case some part of the software is out of date.</attachment_id></attachment_id></id></id>
Re: user portraits not displaying
Posted:14 Apr 2009 (01:50 UTC)setting perm 777 and trying with a new user didn't work.
as lester said it could be a software problem. I have thumbnails generated under attachment when uploaded through image gallery (doesn't do anything when uploaded through user preferences).
I have ony GD installed as image processing syste. Imagick and Magicwand aren't available. Could it be source of problem ?
as lester said it could be a software problem. I have thumbnails generated under attachment when uploaded through image gallery (doesn't do anything when uploaded through user preferences).
I have ony GD installed as image processing syste. Imagick and Magicwand aren't available. Could it be source of problem ?